I am currently available for strategic consulting opportunities in the greater Orange County, California area. If you would like more information about my skills and qualifications I can be reached through the “Contact Me” tab above.

Senior Technology Manager (IT/IS/DBA) | DevOps Engineer | Software Developer

I am a hands-on Technical Manager with extensive experience managing Software Developers (C, Java, Perl, and PHP), System Administrators (Linux, Windows), Database Administrators / DBA’s (Oracle, MySQL, DB2, and SQL Server), Network Administrators (Cisco, DELL, and HP), Help Desk Technicians (Spiceworks, osTicket) and DevOps Engineers (VMWare, Symantec, Jira, Confluence, SVN, and LAMP).

I have over 15 years of experience managing hundreds of Linux systems (Redhat, CentOS, and Fedora) including installation, security and performance monitoring, systems management, backup and recovery, and tuning and troubleshooting.  I have vast experience with scripting (BASH, and Perl) for systems and infrastructure management (automation) as well as application development (C, BASH, Perl, and PHP).

I am experienced with building support organizations from the ground up including architecting the support infrastructure, defining the toolsets, hiring the resources, creating the policies and procedures, and managing and mentoring the staff. I personally have a strong customer service focus; I believe that anyone who needs something from me is my customer, and I take pride in keeping my customers happy. My many years of experience allow me to balance the needs of the organization with the needs of the workers, while still providing an excellent customer experience to all.

I have architected and priced numerous turnkey solutions for customers including hardware and networking (DELL, HP, NetApp, EMC, and CISCO), software (Oracle, DB2, WebSphere, Symantec, VMware), and support services for all.  I have managed and maintained key vendor relationships in order to streamline the quotation process and save money for our customers and the company.

I have coordinated the successful development and delivery of multi-million dollar turnkey solutions for large governmental customers across the United States.  I have also provided the infrastructure and resources to support their mission critical operations with 24×7 coverage and disaster recovery site management.

I have designed, and coordinated the build out of highly available datacenters which included redundant infrastructure (A/C, Power, and Network), security (Access Control, Video Monitoring, and Alarm), and systems (Blades, Clusters, Servers, and SANs).  I have also migrated operations to these new data centers with minimal customer impact.

I have participated in industry standard audits (SAS70, PCI, and SSAE16), created and coordinated documentation and information gathering activities.  I have worked closely with auditors to ensure timely and successful completion of the required audits.

I work harmoniously with people from all levels of the organization from Intern to CEO.  My breadth of experience and communication style allow me to effectively convey both business and technical issues in a way that makes it comprehensible to the recipient.

In summary, I am a highly technical, well organized, creative, self-starter with over 15 years of experience managing, mentoring and inspiring others to achieve objectives and timelines that at first glance seem impossible.  In every position I have held, I have been instrumental in implementing significant and lasting improvements in both the quality and quantity of work produced while maintaining the highest levels of customer service and employee satisfaction.